Marketing
on the Internet

Selling Services
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Selling
Things vs. Selling Services
Clothing
|
Auto
Repair
|
Books
|
Dry
Cleaners
|
Computers |
Consultants
|
|
Videos |
Doctors,
Lawyers |
Sports Equipment |
Accountants
|
“Service companies are purveyors of expertise, skills, and knowledge, which in the end will always be tougher to sell online than content, ad banners, and stuff.
The trick, perhaps, is to be like the Wizard
of Oz.
Use your public face in whatever way possible
to impress the hell out of people. And always make sure that the man behind the
curtain fulfills his promises.”
Step
One – Use your imagination
!
Even
stuff sellers sell services
Branding
Full
Disclosure
Qualification
Process
Feedback
Give
something in return:
Build
community – provide an open forum
Homework:
Find 5 additional sites that use surveys.
What do they use the survey for?
What kind of survey is it?