E-Mail Administration

THOMAS COLLEGE

CM 220

FALL 2000

Instructor: Prof. Judy Hansen-Childers

Office: Room 120-A

Office Hours:

Monday: 3:30 PM to 5:00 PM

Wednesday: 1:30 PM to 4:30 PM

Friday:  1:00 PM – 2:30 PM

You are welcome to drop by at other times or make an appointment !

Office Phone: 859-1335

Home Phone: 582-7632

E-Mail:

hansenj@thomas.edu or

profjhc@mint.net

Snow Phone/Cancellation Line: 859-1140

 

Class Schedule: Tuesdays and Thursdays - From 9:20 AM to 10:35 AM in Room 122.

 

Text:

Microsoft Outlook 2000 EMAIL and FAX Guide by Susan Mosher (Digital Press).

Administering Exchange Administrator by Mitch Tulloch (McGraw-Hill).

 

 

COURSE DESCRIPTION: Prerequisite: CM 117

In this class, students are offered the opportunity to analyze a company’s email needs, plan the implementation of an email program, and install and configure client and server software in order to provide an effective use of e-mail within a business organization.

COURSE OBJECTIVES:

By the end of the course, the student should:

·        Be able to analyze and plan for the implementation of /or migration to Microsoft Exchange Server and Outlook 2000 Client.

·        Be able to install, configure, maintain and troubleshoot Microsoft Exchange Server 5.5.

·        Understand and utilize the capabilities, features and tools of MS Exchange Server 5.5.

·        Be able to customize Exchange to meet business needs.

·        Understand e-mail protocol concepts.

·        Be able to install, configure, maintain and use Outlook and Outlook Web Access. 

ASSIGNMENTS:

Each week students will have reading assignments from the texts or online sources. A student's grade will be based on quizzes, written assignments / projects and participation in class projects. PLEASE TYPE ALL PAPERS! :-)

 

GRADING SYSTEM

A (94 - 100) A- (90 - 93) B+ (87 - 89) B (83 - 86) B- (80 - 82)

C+ (77 - 79) C (73 - 76) C- (70 - 72) D+ (67 - 69) D (63 - 66)

D- (60 - 62) F (below 60)

 

GRADING:

Written Assignments / Projects.........................................…...25%

Quizzes ……………................................................…………. 50%

Class Projects and Participation.............................................. 25%

 

ATTENDANCE:

Students are expected to attend all class sessions and to be prepared to discuss the assigned readings and written homework. If a student must miss a class session, it is the student’s responsibility to arrange other ways of obtaining the information covered in class. Please notify the instructor in advance if you have to miss a class. Students with excessive absences may not receive a passing grade.

 

ACADEMIC DISHONESTY:

Students who plagiarize papers and projects or cheat on exams will receive zeros for the work in question.

 

 

Important Links

OUTLOOK LINKS: 

 http://www.microsoft.com/office/outlook/default.htm

http://www.winplanet.com/winplanet/reviews/868/1/

http://www.slipstick.com/outlook/ol2000.htm

http://office2000.techweb.com/outlook.html

EXCHANGE LINKS:

http://windows2000.about.com/compute/windows2000/msub25a.htm?iam=dpile&terms=Microsoft+Exchange+Server

http://www.microsoft.com/exchange/default.htm

http://www.microsoft.com/technet/exchange/

http://msdn.microsoft.com/library/techart/msdn_exchrout.htm

 

 

 

Thomas College Homepage

 

 

SCHEDULE

DATE

TOPICS

9/5, 9/7

 Introduction to Email Administration; Exchange Components and how they work (EA – CH. 1 & 4)

 

 

9/12, 9/14

 Planning Your Exchange Implementation (EA – CH. 2)

 

 

9/19, 9/21

 Putting the Plan to Work (EA – CH.2 continued)

 

 

9/26, 9/28

 Installing Exchange (EA – CH. 3); 

 Tools for Administration (EA – CH. 5)

 

 

10/3, 10/5

 Administering Users (EA – CH. 6)

 

 

10/10, 10/12

OUTLOOK 2000 (Part I: CH. 1, 3, 4, 5, 7, 8, 10)

 

 

10/17, 10/19

 OUTLOOK 2000

 

 

10/24, 10/26

 OUTLOOK 2000 (Part II: CH. 12, 16, 17, 18, 19)

 

 

10/31, 11/2

 OUTLOOK 2000

 

 

11/7, 11/9

 OUTLOOK 2000 (Part III – all)

 

 

11/14, 11/16, 11/21

 Sites and Site Connectors (EA – CH. 8 & 9)

 

 

11/28, 11/30

 Directory Replication (EA – CH. 11)

 

 

12/5, 12/7

 Public Folders (EA – CH. 12)

 

 

12/12, 12/14

 Administering Internet Services (EA – CH. 16) and Dynamic RAS Connectors (EA – CH. 17)

 

 

 

 

Week of 12/18

Maintaining Exchange (EA – CH. 20)

 

 

 

   

Return to Thomas College home page.

This syllabus may be changed at the discretion of the instructor.

Last Revised: August 7, 2000