E-Mail Administration

THOMAS COLLEGE

CM 220

FALL 2001

Instructor: Prof. Judy Hansen-Childers

Office: Room 209

Office Hours:

Monday: 9:00 AM to 10:00 AM; 1:30 PM to 2:30 PM

Tuesday: 2:00 PM to 2:30 PM

Wednesday: 9:00 AM to 10:00 AM

Thursday: 2:00 PM to 2:30 PM

Friday:  9:00 AM to 10:00 AM ; 1:00 PM – 2:00 PM

You are welcome to drop by at other times or make an appointment !

Office Phone: 859-1335

Home Phone: 582-7632

E-Mail: hansenj@thomas.edu

Snow Phone/Cancellation Line: 859-1140

 

Class Schedule: Tuesdays and Thursdays - From 10:40 AM to 11:55 AM in Room 122.

 

Text:

MCSE Training Kit: Microsoft Exchange 2000 Server Implementation and Administration by Microsoft and Kay Unkroth (Microsoft Press).

 

 

COURSE DESCRIPTION: Prerequisite: CM 117

In this class, students are offered the opportunity to analyze a company’s email needs, plan the implementation of an email program, and install and configure client and server software in order to provide the effective use of e-mail within a business organization. Concepts are reinforced through lecture as well as through lab projects and written assignments.  Topics addressed include: messaging systems, email protocols, planning for installation, email clients, email server installation and configuration, email server management tools, security, maintenance and troubleshooting.

COURSE OBJECTIVES (Learning Outcomes):

By the end of the course, the student should:

1.      Be able to analyze and plan for the implementation of and/or migration to Microsoft Exchange 2000 Server and Outlook 2000 Client.

2.      Be able to install, configure, maintain and troubleshoot Microsoft Exchange 2000 Server.

3.      Understand and utilize the capabilities, features and tools of MS Exchange 2000 Server.

4.      Be able to customize Exchange to meet business needs.

5.      Understand e-mail protocol concepts.

6.      Be able to install, configure, maintain and use Outlook and Outlook Web Access. 

ASSESSMENT: 

The student’s attainment of the learning outcomes will be assessed in the following ways:

Objective #1: The student’s ability to analyze and plan for the implementation of and/or migration to Microsoft Exchange Server 2000 and Outlook 2000 Client will be evaluated through the student’s performance on lab projects and the final exam project.

Objectives #2 and #6: The student’s ability to install, configure, maintain and troubleshoot Microsoft Exchange 2000 Server and Outlook and Outlook Web Access will be evaluated through the student’s performance on lab projects and the final exam project.

Objective #3:  The student’s ability to understand and utilize the capabilities, features and tools of MS Exchange 2000 Server will be evaluated through the student’s performance on lab projects, written assignments and the final exam project.

Objective #4:  The student’s ability to customize Exchange to meet business needs will be evaluated through the student’s performance on lab projects, written assignments and the final exam project.

Objective #5:  The student’s ability to understand email protocol concepts will be evaluated through the student’s performance on written assignments.

 

ASSIGNMENTS:

IMPORTANT! Students are expected to read the material in the text OUTSIDE OF CLASS.

Each week students will have reading assignments from the text. A student's grade will be based on written assignments, lab projects, and a final exam project. PLEASE TYPE ALL PAPERS! :-) While attendance, per se, will not be graded it will be taken into consideration if your grade is on the border between a higher and a lower grade.

IF YOU ARE HAVING PROBLEMS UNDERSTANDING THE READING OR THE MATERIAL COVERED IN CLASS PLEASE SEE ME ASAP!!  (However, I will expect that you have made a good faith effort to attend class and read the assigned material). J 

GRADING SYSTEM

A (94 - 100) A- (90 - 93) B+ (87 - 89) B (83 - 86) B- (80 - 82)

C+ (77 - 79) C (73 - 76) C- (70 - 72) D+ (67 - 69) D (63 - 66)

D- (60 - 62) F (below 60)

 

GRADING:

Written Assignments.......................................………………...…...25%

Lab Projects ……………................................................…………. 50%

Final Exam Project.........................................…………………...... 25%

 

ATTENDANCE:

Students are expected to attend all class sessions and to be prepared to discuss the assigned readings and written homework. If a student must miss a class session, it is the student’s responsibility to arrange other ways of obtaining the information covered in class. Please notify the instructor in advance if you have to miss a class. Students with excessive absences may not receive a passing grade.

 

INTEGRITY OF SCHOLARSHIP:

Students who plagiarize papers and projects or cheat on exams will receive zeros for the work in question.

 

OTHER IMPORTANT NOTES:

·        Changes in the syllabus and assignments may be modified as deemed appropriate by the instructor.  All changes will be announced in class.

·        Students with a disability who are requesting academic accommodations should contact Ellen McQuiston at the Center for Academic Support (CAS) and the instructor as soon as possible.

 

 

 

Important Links

OUTLOOK LINKS: 

 http://www.microsoft.com/office/outlook/default.htm

http://www.winplanet.com/winplanet/reviews/868/1/

http://www.slipstick.com/outlook/ol2000.htm

http://office2000.techweb.com/outlook.html

 

FINAL EXAM

EXCHANGE LINKS:

http://windows2000.about.com/compute/windows2000/msub25a.htm?iam=dpile&terms=Microsoft+Exchange+Server

http://www.microsoft.com/exchange/default.htm

http://www.microsoft.com/technet/exchange/

 

Thomas College Homepage

 

 

SCHEDULE

DATE

TOPICS

9/4, 9/6

 Introduction to Email Administration   (Chapter 1)

 

 

9/11, 9/13

 Integration with MS Windows 2000  (Chapter 2)

 

 

9/18, 9/20

 Exchange 2000 Server Architecture (Chapter 3)

 

 

9/25, 9/27

 Planning the Exchange 2000 Server Installation  (Chapter 4)

 

 

10/2, 10/4

 Installing Exchange 2000 Server (Chapter 5)

 

 

10/9, 10/11

 Coexistence with Previous Exchange Server Versions  (Chapter 6)

 

 

10/16, 10/18

 Microsoft Outlook 2000 Deployment  (Chapter 8)

 

 

10/23, 10/25

 What Outlook Can do For a Business

 Internet-Based Client Access  (Chapter 11)

 

 

10/30, 11/1

 Management Tools for Exchange Server 2000   (Chapter 12)

 Creating and Managing Recipients  (Chapter 13)

 

 

11/6, 11/8

 Managing the Server Configuration  (Chapter 14)

 SMTP Transport Configuration  (Chapter 15)

 

 

11/13, 11/15,   11/20

 Public Folder Management and Replication  (Chapters 17 & 18)

 

 

11/27, 11/29

 Implementing Advanced Security  (Chapter 19)

 Exchange 2000 Server Maintenance and Troubleshooting  (Chapter 20)

 

 

12/4, 12/6

 Microsoft Outlook Forms Environment  (Chapter 21)

 Microsoft Outlook Web Access  (Chapter 22)

 

 

12/11, 12/13

 Real-Time Collaboration  (Chapter 25)

 Begin Final Exam Project

 

 

 

 

Week of 12/17

Complete Final Exam Project

 

 

 

   

Return to Thomas College home page.

This syllabus may be changed at the discretion of the instructor.

Last Revised: August 14, 2001